Data we use

We may use account and contact details, order and payment references, shipping information, support conversations, preferences, and security records. When needed for security, bot protection, language, or regional service availability, we may process IP address, device/browser details, and approximate region. With analytics consent, we record how each visit uses the website, to run and improve it: pages viewed, buttons and links clicked, checkout steps reached, error messages shown, add-to-cart, wishlist and chat actions, time on page and scroll depth, the referring site and campaign tags of the link you arrived from, device type (mobile or desktop), and approximate region derived from your time zone. A first-party cookie (kd_vid) links your visits for up to 13 months, visits are linked to your account when you are signed in, browser identifiers such as the Google Analytics client ID may be used, and an order is linked to the visit it came from. Without analytics consent none of this is recorded. Advertising click identifiers are used only with marketing consent. We never record what you type into forms or the search box, or your payment details. We do not need optional tracking consent to browse or place an order.

Uporabniška vsebina: Zbiramo Osebne podatke, ki jih posredujete prek naših Storitev (»Vsebina«), vključno s sporočili ali pozivi ter vsebino, ki jo naložite, kot so datoteke, slike in videoposnetki, glede na uporabljene funkcije. Kadar naše Storitve omogočajo interakcijo z drugimi uporabniki, na primer objavljanje, komentiranje ali pošiljanje sporočil, tudi te interakcije obravnavamo kot Vsebino.

Informacije o komunikaciji: Če komunicirate z nami, na primer po e-pošti ali prek naših strani v družbenih omrežjih, lahko zbiramo Osebne podatke, kot so vaše ime, kontaktni podatki in vsebina poslanih sporočil (»Informacije o komunikaciji«).

Why we use it

We use data to provide requested services, process and deliver orders, provide support, prevent abuse, secure the website, comply with legal obligations, and maintain business records. With analytics consent, we use our own visit measurement to find pages, buttons, and checkout steps that fail or make people leave, and to measure which campaigns bring visitors. Analytics, marketing, and personalization are separate optional purposes. Internal agent tools may use a customer's records only when the customer has explicitly enabled the internal-use choice in the privacy center.

Sharing and international processing

We share the minimum necessary information with service providers that support hosting, payments, delivery, customer support, email, bot protection, regional lookup, analytics, marketing, or internal operations. Providers may process data outside your country under the safeguards and contractual terms we are required to use. We do not sell personal information as a business practice.

Varnost podatkov

Izvajamo ustrezne varnostne ukrepe za zaščito vaših podatkov pred nepooblaščenim dostopom, spreminjanjem, razkritjem ali uničenjem. Za zaščito občutljivih podatkov med prenosom uporabljamo standardno tehnologijo šifriranja. Vendar upoštevajte, da noben način prenosa podatkov prek interneta ali elektronskega shranjevanja ni 100-odstotno varen, zato ne moremo zagotoviti popolne varnosti.

• Druge informacije, ki jih posredujete: Druge podatke lahko zbiramo, ko sodelujete na dogodkih ali v anketah ali ko nam oziroma ponudniku, ki deluje v našem imenu, posredujete podatke za ugotavljanje identitete ali starosti.
• Dnevniški podatki: Sistemi lahko prejmejo podatke, ki jih pošlje brskalnik ali naprava, vključno z naslovom IP, vrsto in nastavitvami brskalnika, časom zahteve in interakcijami s Storitvami.
• Podatki o uporabi: Če to dovoljujejo vaše izbire zasebnosti, lahko zbiramo podatke o ogledanih straneh ali vsebini, funkcijah, dejanjih, časovnem pasu, državi, časih dostopa, uporabniškem agentu in različici, napravi ter povezavi.
• Informacije o lokaciji: Po naslovu IP lahko določimo splošno območje za varnost, preprečevanje goljufij, jezik in regionalno razpoložljivost. Ne uporabljamo ga kot natančno lokacijo GPS.
• Piškotki in podobne tehnologije: Nujne tehnologije uporabljamo za delovanje, nastavitve, preverjanje pristnosti in podporo. Izbirna analitika, trženje in prilagajanje se uporabljajo le glede na vaše izbire.
• Informacije iz drugih virov: Podatke lahko prejmemo od zaupanja vrednih partnerjev za varnost, plačila, dostavo in preprečevanje goljufij. Od ponudnikov trženja le, kadar to dovoljujejo vaše izbire in zakon.

Retention

We retain transaction, account, security, and support records for as long as needed for the stated purpose, legal obligations, dispute handling, and accounting. Website visit records are deleted after 13 months; only daily totals without identifiers are kept longer. The kd_vid cookie expires 13 months after your last visit and is removed when you withdraw analytics consent. We are adding deletion and retention procedures to the operational data schedule; contact us if you need a record-specific retention answer.

Your rights

Depending on your location, you may request access, correction, deletion, restriction, objection, portability, or information about processing, and withdraw consent for optional purposes. California residents may also use applicable know, delete, correct, opt-out, and non-discrimination rights. We will verify requests and respond within the period required by applicable law.

Dodatna razkritja za zvezne države ZDA

Nekateri zakoni zveznih držav ZDA o zasebnosti zahtevajo posebna razkritja. Spodnja tabela povzema kategorije zbranih Osebnih podatkov ter način njihove uporabe in razkritja.

Osebnih podatkov ne prodajamo in jih ne delimo za medkontekstno vedenjsko oglaševanje. Prav tako ne obdelujemo občutljivih Osebnih podatkov za sklepanje o značilnostih potrošnika.

Internal agent tools

Internal support and agent tools are a separate purpose. The MCP customer views use a default-deny filter: a customer is excluded unless an explicit internal-use grant is recorded. Withdrawing that choice stops future MCP view access; it does not erase order, tax, fraud, or other records that we must retain.

Contact and requests

Send privacy, access, deletion, correction, or objection requests to [email protected] .

We consider relevant obligations that may apply to our activities, including the GDPR and ePrivacy rules, California privacy rights under the CCPA/CPRA, Indonesia's Consumer Protection Law (UU No. 8 Tahun 1999), Personal Data Protection Law (UU No. 27 Tahun 2022), Electronic Information and Transactions Law (UU ITE No. 1 Tahun 2024), PP 71/2019, PP 80/2019, and the EU AI Act where its scope reaches our processing. We will update this notice when applicable requirements or our processing change.