Data we use

We may use account and contact details, order and payment references, shipping information, support conversations, preferences, and security records. When needed for security, bot protection, language, or regional service availability, we may process IP address, device/browser details, and approximate region. With analytics consent, we record how each visit uses the website, to run and improve it: pages viewed, buttons and links clicked, checkout steps reached, error messages shown, add-to-cart, wishlist and chat actions, time on page and scroll depth, the referring site and campaign tags of the link you arrived from, device type (mobile or desktop), and approximate region derived from your time zone. A first-party cookie (kd_vid) links your visits for up to 13 months, visits are linked to your account when you are signed in, browser identifiers such as the Google Analytics client ID may be used, and an order is linked to the visit it came from. Without analytics consent none of this is recorded. Advertising click identifiers are used only with marketing consent. We never record what you type into forms or the search box, or your payment details. We do not need optional tracking consent to browse or place an order.

Brugerindhold: Vi indsamler personoplysninger, som du angiver via vores Tjenester ("Indhold"), herunder beskeder eller prompts og indhold, du uploader, såsom filer, billeder og videoer, afhængigt af de funktioner du bruger. Når vores Tjenester giver dig mulighed for at interagere med andre brugere, for eksempel ved at slå noget op, kommentere eller sende beskeder, behandler vi også disse interaktioner som Indhold.

Kommunikationsoplysninger: Hvis du kommunikerer med os, for eksempel via e-mail eller vores sider på sociale medier, kan vi indsamle personoplysninger såsom dit navn, dine kontaktoplysninger og indholdet af de beskeder, du sender ("Kommunikationsoplysninger").

Why we use it

We use data to provide requested services, process and deliver orders, provide support, prevent abuse, secure the website, comply with legal obligations, and maintain business records. With analytics consent, we use our own visit measurement to find pages, buttons, and checkout steps that fail or make people leave, and to measure which campaigns bring visitors. Analytics, marketing, and personalization are separate optional purposes. Internal agent tools may use a customer's records only when the customer has explicitly enabled the internal-use choice in the privacy center.

Sharing and international processing

We share the minimum necessary information with service providers that support hosting, payments, delivery, customer support, email, bot protection, regional lookup, analytics, marketing, or internal operations. Providers may process data outside your country under the safeguards and contractual terms we are required to use. We do not sell personal information as a business practice.

Datasikkerhed

Vi implementerer passende sikkerhedsforanstaltninger for at beskytte dine oplysninger mod uautoriseret adgang, ændring, videregivelse eller ødelæggelse. Vi bruger krypteringsteknologi af industristandard til at beskytte følsomme data under overførslen. Bemærk dog, at ingen metode til dataoverførsel via internettet eller elektronisk lagring er 100 % sikker, og vi kan ikke garantere absolut sikkerhed.

• Andre oplysninger, du giver: Vi kan indsamle andre oplysninger, når du deltager i vores arrangementer eller undersøgelser, eller giver os eller en leverandør på vores vegne oplysninger til at fastslå din identitet eller alder.
• Logdata: Vores systemer kan modtage oplysninger, som din browser eller enhed sender, herunder IP-adresse, browsertype og -indstillinger, dato og tidspunkt for anmodningen samt interaktioner med Tjenesterne.
• Brugsdata: Når dine privatlivsvalg tillader det, kan vi indsamle oplysninger om viste sider eller indhold, anvendte funktioner, handlinger, tidszone, land, adgangstidspunkter, brugeragent og version, enhedstype og forbindelse.
• Placeringsoplysninger: Vi kan bestemme det generelle område via IP-adressen af hensyn til sikkerhed, forebyggelse af svindel, sprog og regional tilgængelighed. Vi bruger det ikke som præcis GPS-placering.
• Cookies og lignende teknologier: Nødvendige teknologier bruges til drift, præferencer, godkendelse og support. Valgfri analyse-, marketing- og personaliseringsteknologi bruges kun efter dine privatlivsvalg.
• Oplysninger fra andre kilder: Vi kan modtage oplysninger fra betroede partnere inden for sikkerhed, betaling, levering og forebyggelse af svindel. Oplysninger fra marketingudbydere modtages kun, når dine valg og gældende lov tillader det.

Retention

We retain transaction, account, security, and support records for as long as needed for the stated purpose, legal obligations, dispute handling, and accounting. Website visit records are deleted after 13 months; only daily totals without identifiers are kept longer. The kd_vid cookie expires 13 months after your last visit and is removed when you withdraw analytics consent. We are adding deletion and retention procedures to the operational data schedule; contact us if you need a record-specific retention answer.

Your rights

Depending on your location, you may request access, correction, deletion, restriction, objection, portability, or information about processing, and withdraw consent for optional purposes. California residents may also use applicable know, delete, correct, opt-out, and non-discrimination rights. We will verify requests and respond within the period required by applicable law.

Yderligere oplysninger for amerikanske delstater

Visse amerikanske delstatslove om privatliv kræver særlige oplysninger. Tabellen nedenfor opsummerer de kategorier af personoplysninger, vi indsamler, og hvordan vi bruger og videregiver dem.

Vi sælger ikke personoplysninger og deler dem ikke til adfærdsbaseret annoncering på tværs af kontekster. Vi behandler heller ikke følsomme personoplysninger for at udlede egenskaber om en forbruger.

Internal agent tools

Internal support and agent tools are a separate purpose. The MCP customer views use a default-deny filter: a customer is excluded unless an explicit internal-use grant is recorded. Withdrawing that choice stops future MCP view access; it does not erase order, tax, fraud, or other records that we must retain.

Contact and requests

Send privacy, access, deletion, correction, or objection requests to [email protected] .

We consider relevant obligations that may apply to our activities, including the GDPR and ePrivacy rules, California privacy rights under the CCPA/CPRA, Indonesia's Consumer Protection Law (UU No. 8 Tahun 1999), Personal Data Protection Law (UU No. 27 Tahun 2022), Electronic Information and Transactions Law (UU ITE No. 1 Tahun 2024), PP 71/2019, PP 80/2019, and the EU AI Act where its scope reaches our processing. We will update this notice when applicable requirements or our processing change.