Privatumo politika

This notice describes our current data practices and privacy controls. A particular law may apply depending on your location, our activities, and the data involved; this notice is not a substitute for legal advice.

Data controller: PT Kartel Daun International. Contact: [email protected]

Your privacy choices

Necessary processing remains enabled for the service. The choices below control optional browser technologies and, for signed-in customers, whether internal agent tools may use customer records. Save to apply the change now.

Sign in to control whether internal support and agent tools may use your customer records.

Data we use

We may use account and contact details, order and payment references, shipping information, support conversations, preferences, and security records. When needed for security, bot protection, language, or regional service availability, we may process IP address, device/browser details, and approximate region. With analytics consent, we record how each visit uses the website, to run and improve it: pages viewed, buttons and links clicked, checkout steps reached, error messages shown, add-to-cart, wishlist and chat actions, time on page and scroll depth, the referring site and campaign tags of the link you arrived from, device type (mobile or desktop), and approximate region derived from your time zone. A first-party cookie (kd_vid) links your visits for up to 13 months, visits are linked to your account when you are signed in, browser identifiers such as the Google Analytics client ID may be used, and an order is linked to the visit it came from. Without analytics consent none of this is recorded. Advertising click identifiers are used only with marketing consent. We never record what you type into forms or the search box, or your payment details. We do not need optional tracking consent to browse or place an order.

Naudotojo turinys: Renkame Asmens duomenis, kuriuos pateikiate naudodamiesi mūsų Paslaugomis („Turinys“), įskaitant pranešimus ar raginimus ir įkeliamą turinį, pvz., failus, vaizdus ir vaizdo įrašus, priklausomai nuo naudojamų funkcijų. Kai mūsų Paslaugos leidžia bendrauti su kitais naudotojais skelbiant įrašus, komentuojant ar siunčiant žinutes, šias sąveikas taip pat laikome Turiniu.

Bendravimo informacija: Jei su mumis bendraujate, pavyzdžiui, el. paštu ar mūsų socialinių tinklų puslapiuose, galime rinkti Asmens duomenis, tokius kaip jūsų vardas, kontaktinė informacija ir siunčiamų pranešimų turinys („Bendravimo informacija“).

Why we use it

We use data to provide requested services, process and deliver orders, provide support, prevent abuse, secure the website, comply with legal obligations, and maintain business records. With analytics consent, we use our own visit measurement to find pages, buttons, and checkout steps that fail or make people leave, and to measure which campaigns bring visitors. Analytics, marketing, and personalization are separate optional purposes. Internal agent tools may use a customer's records only when the customer has explicitly enabled the internal-use choice in the privacy center.

Sharing and international processing

We share the minimum necessary information with service providers that support hosting, payments, delivery, customer support, email, bot protection, regional lookup, analytics, marketing, or internal operations. Providers may process data outside your country under the safeguards and contractual terms we are required to use. We do not sell personal information as a business practice.

Duomenų saugumas

Įgyvendiname tinkamas saugumo priemones, kad apsaugotume jūsų informaciją nuo neteisėtos prieigos, pakeitimo, atskleidimo ar sunaikinimo. Perduodami jautrius duomenis naudojame pramonėje standartinę šifravimo technologiją, kad apsaugotume juos perduodant. Tačiau atkreipkite dėmesį, kad joks duomenų perdavimo internetu ar elektroninio saugojimo būdas nėra 100 % saugus, todėl negalime garantuoti visiško saugumo.

  • Kita jūsų pateikta informacija: Galime rinkti kitą informaciją, kai dalyvaujate renginiuose ar apklausose arba pateikiate mums ar mūsų vardu veikiančiam tiekėjui duomenis tapatybei ar amžiui nustatyti.
  • Žurnalo duomenys: Sistemos gali gauti naršyklės ar įrenginio siunčiamą IP adresą, naršyklės tipą ir nustatymus, užklausos laiką bei sąveiką su Paslaugomis.
  • Naudojimo duomenys: Jei leidžia privatumo pasirinkimai, galime rinkti duomenis apie peržiūrėtus puslapius ar turinį, funkcijas, veiksmus, laiko juostą, šalį, prieigos laiką, naudotojo agentą ir versiją, įrenginį bei ryšį.
  • Vietos informacija: Saugumo, sukčiavimo prevencijos, kalbos ir regioninio prieinamumo tikslais pagal IP adresą galime nustatyti bendrą regioną. Nenaudojame jo kaip tikslios GPS vietos.
  • Slapukai ir panašios technologijos: Būtinas technologijas naudojame veikimui, nuostatoms, autentifikavimui ir pagalbai. Pasirenkama analizė, rinkodara ir suasmeninimas naudojami tik pagal jūsų pasirinkimus.
  • Informacija iš kitų šaltinių: Galime gauti duomenis iš patikimų saugumo, mokėjimų, pristatymo ir sukčiavimo prevencijos partnerių. Iš rinkodaros teikėjų tik tada, kai tai leidžia jūsų pasirinkimai ir įstatymai.

Retention

We retain transaction, account, security, and support records for as long as needed for the stated purpose, legal obligations, dispute handling, and accounting. Website visit records are deleted after 13 months; only daily totals without identifiers are kept longer. The kd_vid cookie expires 13 months after your last visit and is removed when you withdraw analytics consent. We are adding deletion and retention procedures to the operational data schedule; contact us if you need a record-specific retention answer.

Your rights

Depending on your location, you may request access, correction, deletion, restriction, objection, portability, or information about processing, and withdraw consent for optional purposes. California residents may also use applicable know, delete, correct, opt-out, and non-discrimination rights. We will verify requests and respond within the period required by applicable law.

Papildoma informacija JAV valstijoms

Kai kurių JAV valstijų privatumo įstatymai reikalauja konkrečios informacijos. Toliau pateiktoje lentelėje apibendrinamos renkamos Asmens duomenų kategorijos ir jų naudojimas bei atskleidimas.

Data we useWhy we use itSharing and international processing

We may use account and contact details, order and payment references, shipping information, support conversations, preferences, and security records. When needed for security, bot protection, language, or regional service availability, we may process IP address, device/browser details, and approximate region. With analytics consent, we record how each visit uses the website, to run and improve it: pages viewed, buttons and links clicked, checkout steps reached, error messages shown, add-to-cart, wishlist and chat actions, time on page and scroll depth, the referring site and campaign tags of the link you arrived from, device type (mobile or desktop), and approximate region derived from your time zone. A first-party cookie (kd_vid) links your visits for up to 13 months, visits are linked to your account when you are signed in, browser identifiers such as the Google Analytics client ID may be used, and an order is linked to the visit it came from. Without analytics consent none of this is recorded. Advertising click identifiers are used only with marketing consent. We never record what you type into forms or the search box, or your payment details. We do not need optional tracking consent to browse or place an order.

Naudotojo turinys: Renkame Asmens duomenis, kuriuos pateikiate naudodamiesi mūsų Paslaugomis („Turinys“), įskaitant pranešimus ar raginimus ir įkeliamą turinį, pvz., failus, vaizdus ir vaizdo įrašus, priklausomai nuo naudojamų funkcijų. Kai mūsų Paslaugos leidžia bendrauti su kitais naudotojais skelbiant įrašus, komentuojant ar siunčiant žinutes, šias sąveikas taip pat laikome Turiniu.

Bendravimo informacija: Jei su mumis bendraujate, pavyzdžiui, el. paštu ar mūsų socialinių tinklų puslapiuose, galime rinkti Asmens duomenis, tokius kaip jūsų vardas, kontaktinė informacija ir siunčiamų pranešimų turinys („Bendravimo informacija“).

We use data to provide requested services, process and deliver orders, provide support, prevent abuse, secure the website, comply with legal obligations, and maintain business records. With analytics consent, we use our own visit measurement to find pages, buttons, and checkout steps that fail or make people leave, and to measure which campaigns bring visitors. Analytics, marketing, and personalization are separate optional purposes. Internal agent tools may use a customer's records only when the customer has explicitly enabled the internal-use choice in the privacy center.We share the minimum necessary information with service providers that support hosting, payments, delivery, customer support, email, bot protection, regional lookup, analytics, marketing, or internal operations. Providers may process data outside your country under the safeguards and contractual terms we are required to use. We do not sell personal information as a business practice.

Mes neparduodame Asmens duomenų ir nesidalijame jais tarp kontekstų vykdomai elgesio reklamai. Taip pat netvarkome jautrių Asmens duomenų vartotojo savybėms nustatyti.

Internal agent tools

Internal support and agent tools are a separate purpose. The MCP customer views use a default-deny filter: a customer is excluded unless an explicit internal-use grant is recorded. Withdrawing that choice stops future MCP view access; it does not erase order, tax, fraud, or other records that we must retain.

Contact and requests

Send privacy, access, deletion, correction, or objection requests to [email protected] .

We consider relevant obligations that may apply to our activities, including the GDPR and ePrivacy rules, California privacy rights under the CCPA/CPRA, Indonesia's Consumer Protection Law (UU No. 8 Tahun 1999), Personal Data Protection Law (UU No. 27 Tahun 2022), Electronic Information and Transactions Law (UU ITE No. 1 Tahun 2024), PP 71/2019, PP 80/2019, and the EU AI Act where its scope reaches our processing. We will update this notice when applicable requirements or our processing change.