How to Order

1. Find & Select Your Plants

Find & Select Your Plants


1. Find & Select Your Plants

Browse and select "Shop all/varieties" on our website and click on a plant's image for more details. Then choose "buy now" to proceed directly to checkout, or "add to cart" to continue shopping.

2. Checkout Process

Then, click "checkout" to proceed. Here, you'll need to provide or confirm your shipping address—accuracy is key to avoid delivery issues.


2. Checkout Process

Then, click "checkout" to proceed. Here, you'll need to provide or confirm your shipping address—accuracy is key to avoid delivery issues.

3. Shipping Selection

You can either select Kartel's Exclusive or Direct Shipment. Please note that if you choose the Direct Shipment, you might need an Import Permit ready.


3. Shipping Selection

You can either select Kartel's Exclusive or Direct Shipment. Please note that if you choose the Direct Shipment, you might need an Import Permit ready.

4. Confirm Your Order

After placing your order, please double-check and ensure everything before proceeding with the payment.


4. Confirm Your Order

After placing your order, please double-check and ensure everything before proceeding with the payment..

5. Complete Payment

After confirming your order, select from our available payment methods. Please finalize your payment within one hour; otherwise, the order will be automatically canceled.


5. Complete Payment

After confirming your order, select from our available payment methods. Please finalize your payment within one hour; otherwise, the order will be automatically canceled.

6. Need Assistance?

Whenever you encounter any issue, just click the message button, and our team will be very happy to support you.

6. Need Assistance?

Whenever you encounter any issue, just click the message button, and our team will be very happy to support you.

Combine Order

1. Find & Select Your Plants

You can always include more plants to combine them with your previous order! Simply select your preferred plants from the "Shop All" section and purchase them using the same process as your previous order.


1. Find & Select Your Plants

You can always include more plants to combine them with your previous order! Simply select your preferred plants from the "Shop All" section and purchase them using the same process as your previous order.

2. Use the Same Address

The key is to choose the same address as the previous order during the checkout process.


2. Use the Same Address

The key is to choose the same address as the previous order during the checkout process.

3. Choose same shipment

Choose the same shipping method as your previous order and ensure it is still within the same shipment batch. Voila! You only need to pay for any increase in volume from your previous order. *Additional shipping costs only apply if the volume increases significantly


3. Choose same shipment

Choose the same shipping method as your previous order and ensure it is still within the same shipment batch. Voila! You only need to pay for any increase in volume from your previous order. *Additional shipping costs only apply if the volume increases significantly

4. Confirm your order

After confirming your order. select from our available payment methods. Please finalize your payment within one hour: otherwise. the order will be automatically cancelled.


4. Confirm your order

After confirming your order. select from our available payment methods. Please finalize your payment within one hour: otherwise. the order will be automatically cancelled.

5. Order Finished

After placing your order. please Make sure to revisit your profile and confirm that the order has been combined to your existing orders.

5. Order Finished

After placing your order. please Make sure to revisit your profile and confirm that the order has been combined to your existing orders.

Apply Voucher

In the checkout process. before you processed payment. click 'Apply Voucher' under the order summary section. The selections of vouchers will appear. and you can choose the voucher to apply. or you can also put the special promo/vouche code as well. and now ready to proceed to payment process!

Payment

PayPal

1. Select payment method

Choose PayPal option then tick the terms and conditions box (Please make sure you read our terms and conditions first)

2. Proceed to payment

Click “PayPal” button to proceed the payment. you have 1 hour to complete your payment.

3. Login to PayPal

Login to your PayPal account and do double check to make sure the data entered is correct.

4. Finish payment

Once you’ve confirmed your payment details, click the “Complete Purchase” button to complete your transaction. You will receive a confirmation email shortly after your payment is successful.

Visa

1. Select payment method

Choose Visa/Mastercard option then tick the terms and conditions box (Please make sure you read our terms and conditions first)

2. Proceed to payment

Click “Pay Now” button to proceed the payment. you have 1 hour to complete your payment.

3. Fill details

Fill your card details and do a double check to make sure the data entered is correct and then click “Complete Payment” to proceed.

4. Submit authentication

3D Security Authentication will ask youto input the digit sent by SMS. Enter the OTP and click “Submit”.

Kartel Daun's Dictionary

Grower's Choice

The image provided offer a glimpse of the plants’ appearance! Trust us to handpick the healthiest one for you!!

Selected

What you see is what you get on our website- your plant will be a perfect match to the photo!

Super Select

Special plants with unique traits that make them stand out from the rest in their batch.

Kartel Signature

Every plant are special hybrid crafted by Erick in our beloved greenhouse.

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